Animou FAQ: everything about lost pet alerts
Frequently asked questions
Animou is available now. The first app that instantly mobilises your neighbourhood when a pet goes missing.
Everything you need to know
From the app, you can report a lost, found or sighted animal with a photo, description and location. The alert is then shared in the relevant area to mobilise people nearby.
Yes. Animou’s essential features are free, with no hidden fees or intrusive advertising.
Some content can be viewed without an account. A free account is required to publish a report and exchange information around an alert, helping protect users and information quality.
Yes. Your information is handled with care, is never sold and you can request account deletion. Location is used to provide relevant alerts around the areas you choose to follow.
Messaging allows users involved in the same report to exchange useful information. Users can also report abusive behaviour.
Animou is available on iPhone and Android. Official download links are available on the Animou website.
The owner can mark the report as resolved to inform everyone involved and prevent unnecessary searches from continuing.
The app is designed primarily for searches in France. Local effectiveness depends on the number of people around each report, which is why every person who shares an alert can help.
No. Animou complements official procedures. For an identified dog, cat or ferret in France, the loss should also be declared in the National I-CAD File and the keeper’s contact details should be checked.
Messages and reports include a reporting feature. The moderation team reviews flagged content and acts when necessary.